Privacy Policies

We are a private legal entity, registered with the CNPJ/ME under number 54.447.712/0001-82, with headquarters at Rua Presidente Juarez, nº 134, apto 201, bairro São Sebastião, Porto Alegre/RS, CEP 91.060-160. We value transparency and trust in the relationship with our users, partners, and suppliers (“You / User(s)”).

Therefore, we are committed to protecting your personal information and ensuring that all interactions with our Platform are carried out securely and in compliance with applicable legislation, including the General Data Protection Law (LGPD).

Please read this Privacy Policy carefully, which describes how we collect, use, store, and share your personal data, as well as informing you about your rights and how to exercise them.

These rules apply whenever you access our Platform, purchase our courses or infoproducts, and use our services.

We understand that your privacy is important and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our platforms and collect and use information only in ways that are useful to you and consistent with your rights and our legal obligations.

By accessing our platform, you understand that we collect and use your personal information as described in this Privacy Policy, in accordance with the rules of the General Data Protection Law (Law No. 13.709/2018), the Consumer Defense Code, and other rules of the Brazilian legal system.

You accept this policy and agree to such collection, storage, and use when registering or purchasing our products, services, or any other functionalities, technologies, or resources offered through our website.

If you have questions about any term, consult the glossary at the end of this document or article 5 of the LGPD, which contains important definitions.

1. Who are we?

  1. 1.1) We are a company dedicated to offering educational content and digital tools that help users in their learning journey and professional development.
  2. 1.2) Our courses and infoproducts were created to empower our clients with knowledge and skills applicable to various areas of activity.
  3. 1.3) We act as the Controller of your Personal Data, determining the purposes and means of processing this information, as permitted by law.

2. What personal data do we process?

  1. 2.1) Registration data
  2. 2.1.1) Full name, CPF (Brazilian individual taxpayer ID), date of birth, gender.

  3. 2.2) Contact data
  4. 2.2.1) Email, landline or cell phone number.

  5. 2.3) Payment data
  6. 2.3.1) Credit/debit card information, PIX, bank account, and transactions performed.

  7. 2.4) Technical data
  8. 2.4.1) IP address, device type, operating system, browser, geolocation (if authorized), cookies, device ID, and interactions carried out on the Platform.

  9. 2.5) Sensitive data
  10. 2.5.1) We do not collect data on racial or ethnic origin, religious beliefs, political opinions, union affiliation, health information, or sexual life.

  11. 2.6) Data of minors
  12. 2.6.1) We do not process data of minors under 18 years of age. If we identify that information was provided by minors, we may delete it without prior notice.

3. How do we use your personal data?

  1. 3.1) Enable the provision of contracted services
  2. 3.1.1) Registration, access to courses, and payment processing.

  3. 3.2) Prevent fraud and ensure security
  4. 3.2.1) Measures to protect transaction security and prevent fraud related to the acquisition of courses and services.

  5. 3.3) Communication and marketing
  6. 3.3.1) Send communications about courses, launches, events, and promotions (unless you opt out of receiving them).

  7. 3.4) Improve services and personalization
  8. 3.4.1) Enhance our services and personalize the user experience based on data and interactions.

  9. 3.5) Comply with legal and regulatory obligations
  10. 3.5.1) Fulfill tax, judicial, and administrative obligations.

  11. 3.6) Exercise rights and defense
  12. 3.6.1) Use data for defense in judicial, administrative, or arbitration proceedings.

  13. 3.7) Credit protection
  14. 3.7.1) Contact the user in case of default and adopt measures provided for by law (including possible inscription with credit protection agencies, where applicable).

4. With whom do we share your data?

  1. 4.1) Companies within the same economic group
  2. 4.1.1) Sharing for operational purposes or compliance with legal obligations.

  3. 4.2) Commercial partners
  4. 4.2.1) Sharing for joint promotions, events, or related activities, always limited to the informed purposes.

  5. 4.3) Service providers
  6. 4.3.1) IT, marketing, payment providers, cloud services, customer service, and other contracted suppliers that assist in the operation of the Platform.

  7. 4.4) Public authorities
  8. 4.4.1) Sharing upon judicial order or legal obligation, or for the investigation of illicit activities when necessary.

  9. 4.5) Law firms
  10. 4.5.1) Sharing for the defense of rights or compliance with legal obligations.

  11. 4.6) International transfers
  12. 4.6.1) When it is necessary to share data outside of Brazil, we will adopt legal provisions of the LGPD and specific contractual clauses for data protection.

5. Cookies

  1. 5.1) Consent to the use of cookies
  2. 5.1.1) By using our services, you consent to the use of cookies — text files that help personalize your experience.

  3. 5.2) Cookie management
  4. 5.2.1) You can manage them in your browser settings, remembering that deactivation may affect the functioning of the website.

  5. 5.3) Types of cookies used
  6. 5.3.1) Essential: necessary for the website's operation;

    5.3.2) Performance/Analytics: help us understand visitor interaction;

    5.3.3) Functional: remember user choices (e.g., language);

    5.3.4) Marketing/Advertising: target content and measure campaign effectiveness.

  7. 5.4) Protection and impacts
  8. 5.4.1) We work to protect the information collected via cookies; deactivating them may compromise part of the experience on the Platform.

6. How do we protect your data?

  1. 6.1) Security measures
  2. 6.1.1) We adopt rigorous security measures, including encryption (HTTPS), protected servers, and restricted access to authorized personnel.

  3. 6.2) Confidentiality of communications
  4. 6.2.1) Messages and emails are treated confidentially, and unsolicited communications are prohibited.

  5. 6.3) Prohibition of data sale
  6. 6.3.1) We do not sell or rent your data to third parties.

7. How long do we store your data?

  1. 7.1) Retention period
  2. 7.1.1) We keep your data for the time necessary to fulfill the intended purposes, unless a greater legal requirement exists.

  3. 7.2) Deletion or anonymization
  4. 7.2.1) After the purpose has ended, data may be deleted or anonymized for statistical purposes.

  5. 7.3) Storage location
  6. 7.3.1) Data is stored on secure servers, in Brazil or abroad, following good security practices.

8. What are your rights?

  1. 8.1) Rights provided for in the LGPD
  2. 8.1.1) Confirm the existence of processing; access and correct data; request deletion, blocking, or anonymization of unnecessary data; request portability; review automated decisions; and know who the data is shared with.

  3. 8.2) How to exercise the rights
  4. 8.2.1) To exercise these rights, send an email to contact.us@incimpulse.com with your full name, registered email, and identification document.

  5. 8.3) Response time
  6. 8.3.1) We will respond within up to 15 days, in accordance with applicable legislation.

9. Links to third-party websites

  1. 9.1) Responsibility for third parties
  2. 9.1.1) We may provide links to other websites that are not operated by us. We are not responsible for the content, privacy practices, or security of these websites.

  3. 9.2) Recommendation
  4. 9.2.1) We recommend reading the privacy policies of these websites before using them.

10. Questions or requests

If you have questions, complaints, or want to exercise your rights, please contact us at the email below.

  1. 10.1) Contact for questions and requests
  2. 10.1.1) contact.us@incimpulse.com

11. Changes to this Policy

  1. 11.1) Right to change
  2. 11.1.1) Reservamo-nos o direito de alterar esta Política de Privacidade a qualquer momento e sem aviso prévio, especialmente para adequações legais ou melhorias de serviço. Recomendamos verificar periodicamente esta página.

12. Glossary

  1. 12.1) ANPD
  2. 12.1.1) Autoridade Nacional de Proteção de Dados (National Data Protection Authority), the body responsible for overseeing compliance with the LGPD.

  3. 12.2) Personal Data
  4. 12.2.1) Information that identifies or can identify a natural person.

  5. 12.3) Sensitive Data
  6. 12.3.1) Information about racial origin, belief, political opinion, health, sexual life, among others.

  7. 12.4) Data Subject
  8. 12.4.1) Natural person to whom the data refers.

  9. 12.5) Processing
  10. 12.5.1) Any operation performed with personal data, such as collection, storage, use, and deletion.

  11. 12.6) Third Parties
  12. 12.6.1) Natural or legal persons with whom we maintain a relationship, such as suppliers and partners.

  13. 12.7) User
  14. 12.7.1) Person who uses the website or purchases products and services offered by us.

  15. 12.8) Company
  16. 12.8.1) JULIA SARAIVA BERNARDES, a private legal entity, registered with the CNPJ/ME under number 54.447.712/0001-82, with headquarters at Rua Presidente Juarez, nº 134, apto 201, bairro São Sebastião, Porto Alegre/RS, CEP 91.060-160.